Ahmad Al-Khasawneh is an Associate Professor of Computer information system at Hashemite University. He holds the PhD and M.Sc. of information and software systems and technology from Newcastle University, Australia and B.S in computer and automatic control engineering. Dr. Khasawneh has 20 years of experience in ICT field and in ICT applications and acts as technical advisor to the Royal Jordanian Airlines (NDC Jordan) director on issues related to the development of travel industry and ICT strategy. Prior to joining the Hashemite University of Jordan, he held several key positions with major international ICT consultancy and solutions firms and lecturer in IT related topics at Newcastle University, Australia. Currently, he is the dean of the Prince Hussein Bin Abdullah II for Information Technology at Hashemite University.